Privacy Policy
Privacy Policy for Window Source Carolinas
Effective Date: 12/20/24
Window Source Carolinas (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://windowsourcecarolinas.com/ (the “Site”), or communicate with us via text messaging or other means.
1. Information We Collect
We may collect the following types of information when you use our Site or services:
a. Personal Information:
- Name
- Address
- Email address
- Phone number
- Payment information (if applicable)
b. Non-Personal Information:
- IP address
- Browser type
- Operating system
- Referring website URLs
- Pages viewed and links clicked
c. Communication Information:
If you contact us via text messaging or other methods, we may collect information about your communications, including the content of the messages.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To process transactions
- To respond to inquiries or requests
- To send marketing communications, including promotional text messages (with your consent)
- To comply with legal obligations
3. Text Messaging and A2P 10DLC Compliance
Window Source Carolinas adheres to the requirements of Application-to-Person 10-Digit Long Code (A2P 10DLC) messaging regulations, ensuring secure, compliant, and reliable communication.
a. Your Consent:
By providing your phone number, you consent to receive text messages from us. These messages may include appointment reminders, promotional offers, and customer service responses.
b. Opt-Out Options:
You can opt out of receiving text messages at any time by replying “STOP” to any message you receive. Alternatively, contact us directly to request removal from our messaging list.
c. Message and Data Rates:
Standard messaging and data rates may apply based on your mobile carrier’s plan.
d. Security and Privacy:
We do not sell or share your phone number with third parties for marketing purposes. All communications comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following situations:
- To service providers who perform functions on our behalf (e.g., payment processors, hosting providers)
- To comply with legal obligations, such as responding to a subpoena or court order
- In connection with a merger, acquisition, or sale of assets
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Site. You can control cookies through your browser settings.
6. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure.
7. Your Choices
- Access and Update: You may access and update your personal information by contacting us directly.
- Marketing Communications: You can opt out of receiving promotional emails or text messages by following the unsubscribe instructions or contacting us.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Window Source Carolinas
4111 Rose Lake Dr G, Charlotte, NC 28217
(704) 612-4156
info@windowsourcecarolinas.com
By using our Site or providing your information, you agree to the terms of this Privacy Policy.